Income Assistant

Job Description

Part Time Income Assistant - Social Housing - About The Client:

Castlefield Recruitment are currently working with a reputable housing association in the Manchester area who are looking to appoint a part time Income Assistant for an initial 7-month assignment.

Part Time Income Assistant - Social Housing - About The Role:

  • Administration of the rent income system and processes.
  • Identify and work with tenants, including vulnerable customers who are falling into rent arrears, identify the reasons for debt, offer advice and negotiate agreements to pay rent and arrears.
  • Collect and case manage low level current rent arrears.
  • Keeping up to date with welfare benefits and reforms, liaising with Housing Benefits departments, Support Workers and Housing Officers

Part Time Income Assistant - Social Housing - What You Need:

  • You must be available Wednesday, Thursday and Friday’s between 9am – 5pm
  • Previous experience working within a Social Housing environment previously is essential
  • Ideally you will have previous experience of working with vulnerable people in adverse social circumstances
  • Knowledge of and ability to provide advice on Housing and Welfare Benefits to customers