Credit and Collections Officer | Greater Manchester | £25,000 - £28,000 | Hybrid

Client:

Castlefield Recruitment are currently working with a highly reputable Public Sector organisation in Greater Manchester who are looking to appoint a Credit and Collections Officer on a permanent basis. This role suits experienced Credit Controllers who are looking to make a positive impact to the team during this period of growth.

Duties will include:

• Responsible for collecting customer debts and resolving queries

• Making and receiving telephone calls - ensuring relationships are developed

• Own particular customers to focus on collecting cash, managing the relationship, and resolving any issues internally with colleagues, or externally with the customer

• Ensure accurate records, including in the company accounting systems and customer statements

• Maintain customer accounts and negotiate payment plans with customers

• Provide the Credit Control Manager with accurate, comprehensive and timely information, including forecasts

• Monitoring and controlling discounts for prompt receipts payment for certain suppliers

• Ability to escalate within the customer company to ensure cash receipts

• Completing month end ledger control account reconciliations

• Ensure the relevant evidence is retained on receipts of payments from the customer

• Build relationships with supplier company counterparts to foster a good understanding and information flow

Person:

The successful candidate will:

• Have experience working within an Credit Control / Sales Ledger position

• Good communication skills both written and verbal

• IT and highly systems literate

• Competent on MS Excel