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Castlefield Recruitment Housing Officer 2021-11-04 19:05:15 2022-02-04
or call Amy Neville-Cooper on:
0161 638 8747
Ref #: T3ANC9741-1
Location: Carlisle
Salary: £17.85 Per Hour GBP
Contract: 3 months
Sector: Social Housing
Type: Temporary

Housing Officer - About The Client:

Castlefield Recruitment are working with a national housing association to recruit a Housing Officer on a temporary basis for 3 months. The organisation offers a very agile working policy, but travel will be required from site to site. There will be no requirement for you to attend an office. 


Housing Officer - About The Role:

  • Undertake the acquisition and disposal of properties, managing the re let process of existing properties and lead on developing effective processes and measures to resolve and reduce ASB.  
  • Undertake inspections of communal areas and report any breakages or repairs.
  • Undertake New tenant sign ups with Service User and ensure all the correct paperwork is signed and uploaded to the database once completed. Liaise with landlord re handover dates, repairs and any housing related issues and escalate issues to Team Manager or Housing Manager as appropriate. 
  • Ensure all ASB cases are recorded, monitored and that actions are noted, and progress achieved, reporting to the Housing Manager re case load and keeping the complainant updated on case. 

Housing Officer - What You Need: 

  • Experience of working in a Social Housing or Charity Environment in Housing, Neighbourhood officer or Scheme manager position.
  • Experience of working with members of the public, including managing vulnerable or difficult customers.
  • Ability to deal with conflict situations in a calm yet firm manner.
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Ref #: T3ANC9741-1
Location: Carlisle
Salary: £17.85
Contract: 3 months
Sector: Social Housing
Type: Temporary

Housing Officer - About The Client:

Castlefield Recruitment are working with a national housing association to recruit a Housing Officer on a temporary basis for 3 months. The organisation offers a very agile working policy, but travel will be required from site to site. There will be no requirement for you to attend an office. 


Housing Officer - About The Role:

  • Undertake the acquisition and disposal of properties, managing the re let process of existing properties and lead on developing effective processes and measures to resolve and reduce ASB.  
  • Undertake inspections of communal areas and report any breakages or repairs.
  • Undertake New tenant sign ups with Service User and ensure all the correct paperwork is signed and uploaded to the database once completed. Liaise with landlord re handover dates, repairs and any housing related issues and escalate issues to Team Manager or Housing Manager as appropriate. 
  • Ensure all ASB cases are recorded, monitored and that actions are noted, and progress achieved, reporting to the Housing Manager re case load and keeping the complainant updated on case. 

Housing Officer - What You Need: 

  • Experience of working in a Social Housing or Charity Environment in Housing, Neighbourhood officer or Scheme manager position.
  • Experience of working with members of the public, including managing vulnerable or difficult customers.
  • Ability to deal with conflict situations in a calm yet firm manner.
Back to Jobs

  Apply Now

Upload Your CV:
or call Amy Neville-Cooper on:
0161 638 8747