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Castlefield Recruitment Income Housing Officer 2025-01-22 13:03:36 2025-04-22
or call Nathan Lysons on:
0161 938 7220
Ref #: NL19286
Location: Bootle Kirkby Liverpool Merseyside
Salary: £20 - £23 Per Hour GBP
Contract: 3 months
Sector:
Type: Temporary

Castlefield Recruitment are currently recruiting an Income Housing Officer for a housing association based in Merseyside. The role is on an initial 3-month contract with the possibilty of extension or to be made permanent. This position will have a mixture between site visits and office attendance and paying between £20 - £23 per hour via umbrella agency.

The role:

  • Deliver a comprehensive rent collection service by monitoring a case load of rent accounts for customers in arrears.
  • Managing the arrears process in compliance with group Policies and procedures. 
  • Identify support needs of our customers, offering basic welfare advice / guidance and making referrals to or signposting to external agencies.
  • Ensure that appropriate legal action is taken to recover debt
  • Engaging with external agencies, e.g. local authorities, Department for Works and Pensions, when required.
  • Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures
  • Support customers with changes to their tenancy

The person:

  • Previous experience in social housing management
  • Good knowledge of rental income collection and an understanding of legal processes relating to income collection
  • Excellent communication skills
  • UK valid driving licence and driver
Back to Jobs
Ref #: NL19286
Location: Bootle Kirkby Liverpool Merseyside
Salary: £20 - £23
Contract: 3 months
Sector:
Type: Temporary

Castlefield Recruitment are currently recruiting an Income Housing Officer for a housing association based in Merseyside. The role is on an initial 3-month contract with the possibilty of extension or to be made permanent. This position will have a mixture between site visits and office attendance and paying between £20 - £23 per hour via umbrella agency.

The role:

  • Deliver a comprehensive rent collection service by monitoring a case load of rent accounts for customers in arrears.
  • Managing the arrears process in compliance with group Policies and procedures. 
  • Identify support needs of our customers, offering basic welfare advice / guidance and making referrals to or signposting to external agencies.
  • Ensure that appropriate legal action is taken to recover debt
  • Engaging with external agencies, e.g. local authorities, Department for Works and Pensions, when required.
  • Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures
  • Support customers with changes to their tenancy

The person:

  • Previous experience in social housing management
  • Good knowledge of rental income collection and an understanding of legal processes relating to income collection
  • Excellent communication skills
  • UK valid driving licence and driver
Back to Jobs

  Apply Now

Upload Your CV:
or call Nathan Lysons on:
0161 938 7220