Neighbourhood Officer

Neighbourhood Officer– Housing Association – About The Client:

Castlefield are currently representing a regional Housing Association in Merseyside to recruit a Neighbourhood Officer on an initial interim contract until the end of May 2025. This position will have a mixture between site visits, office attendance and home working and will be paying £22.45 per hour via umbrella agency.

Neighbourhood Officer – Housing Association – About The Role:

• Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures
• Support customers with changes to their tenancy
• Engage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followed
• Take part in annual tenancy checks to ensure customers are adhering to their tenancy agreements
• Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes

Neighbourhood Officer – Housing Association – What You Need:

• Previous experience in social housing management
• Good knowledge of rental income collection and an understanding of legal processes relating to income collection
• Excellent communication skills
• UK valid driving licence and driver