Housing Advisor

Castlefield Recruitment are currently recruiting a Housing Advisor for a housing association based in South Manchester. The role is interim for an initial 3 months, paying £20.22 per hour umbrella and offers hybrid and flexible working opportunities.

The role:

• Assess Social Housing applications on Manchester Move and assist with the allocation of homes to successful applicants
• Provide and deliver an efficient and effective administrative service and front line customer service across housing services
• Provide a front line housing management service, ensuring support to officers within the housing service teams

The person:

• Experince using Manchester Move
• Experience of working within social housing
• Able to deal with difficult customer queries/complaints and diffuse situations
• Excellent communication skills