Neighbourhood Officer

Neighbourhood Officer– Housing Association – About The Client:

Castlefield are currently representing a regional Housing Association in Merseyside to recruit two Neighbourhood Officers on 3 month and 8 month temporary contracts. These positions will have a mixture between site visits, office attendance and home working and will be paying between £23.11 per hour via umbrella agency. Please note, the hiring manager is looking for a start as soon as possible for this role.

Neighbourhood Officer – Housing Association – About The Role:

• Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures
• Support customers with changes to their tenancy
• Engage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followed
• Take part in annual tenancy checks to ensure customers are adhering to their tenancy agreements
• Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes

Neighbourhood Officer – Housing Association – What You Need:

• Previous experience as a Neighbourhood Officer
• Excellent communication skills
• UK valid driving licence and driver