Aids & Adaptations Administrator
Housing & Property Services
Greater London
£20 - £23 Per Hour
4 months | Temporary
Client - Aids & Adaptations Administrator - Housing:
We are recruiting for an Aids & Adaptations Administrator for a Social Housing provider based in Hemel Hempstead.
Role - Aids & Adaptations Administrator - Housing:
- Investigate and respond to service requests, complaints and any other communication which is received by the team
- Monitor the adaptations mailbox, file referrals, perform all adaptation team admin duties
- Work in collaboration with other services, and senior management to ensure that services are joined up appropriately and are aligned to the achievement of the organisation’s aims and objectives
Person - Aids & Adaptations Administrator - Housing:
The successful candidate will have;
- Experience of dealing with customer complaints and drafting written correspondence relating to complaints
- Social housing, repairs, or aids & adaptations experience would be beneficial
- Strong written and verbal communication skills
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